The Parking FAQ

We've compiled some answers to our most frequently asked parking questions. If you have a question that isn't answered here, please contact us.

general

 
Are there special rates if I park or work after 6 PM?
Yes! Depending on the location most of our parking facilities offer special evening and weekend rates. These special parking rates are prominently displayed at the respective parking facilities.

What happens if the garage I parked in is closed when I return?
Hours of our attended operation and closing times are prominently displayed as you enter all our parking garage facilities. Also prominently displayed will be contact information and after hour release costs.

internet security

 
Is my online payment safe?
Your security is of paramount importance to us. With our online payment system your private information is as safe and secure as possible. We are using the most advanced security mechanisms available to insure your information is protected.

monthly parking

 
How do I pay for monthly parking?
We provide a number of convenient payment options. These include credit cards, automatic bank draft, online payment through our website and personal or corporate check. Most payments can be made at our attended parking locations or payments can be mailed to our Seattle office.

How do I sign up for monthly parking?
You can apply online at our website, contact our onsite location garage managers or come to or call our Seattle office to pick up or have a monthly parking application emailed, faxed or mailed to you.

What happens if my monthly permit or access card is lost or stolen?
Individuals are responsible for the care and custody of their monthly parking permit or garage access device. If you should unfortunately lose your permit or access device you will need to purchase a replacement for the balance of the month or you may elect to pay the posted daily location parking rate or not park at that location for the remainder of the month. In some cases there may be prorated rates for permit replacement. If you lose your access card there will be a replacement fee for the card which varies with the location.

violations

 
What if I receive a parking violation?
If you received a violation which you feel has been issued in error, you must respond in writing within 14 days of the date of the issuance of the violation. Only written appeals to violations will be accepted. If you decide to appeal a violation it should be done either to the address listed on the violation envelope or online via email at Violations@StandardParkingNW.com. Should you not respond within the 14 day period the issued parking violation is considered delinquent.

What will happen if I decide not pay the violation notice that was issued to me?
Our lots are posted with our Parking Notice which sets forth the contract each parker agrees to and enters into when they park on a Standard Parking lot. If the parking notice continues to go unpaid it will be forwarded to a third party collection agent for collection and this may subsequently have a negative impact on your credit history.
 



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